1. How can I place an order?
Browse our collection, select the product you'd like, choose any available options, and add it to your cart. Proceed to checkout and follow the steps to complete your order.
2. How long does delivery take?
Delivery times may vary depending on your location and the product ordered. You'll receive the relevant delivery information after placing your order.
3. Can I track my order?
Yes. Once your order has been dispatched, you can use our order tracking option to check its delivery status.
4. Can I cancel or change my order?
If you need to make changes to your order, contact us as soon as possible. Once an order has been processed or dispatched, changes may no longer be possible.
5. What is your return and exchange policy?
Please refer to our Returns & Exchanges page for the complete policy and eligibility requirements.
6. What payment methods do you accept?
Available payment methods are displayed during checkout.
7. What if I receive a damaged or incorrect item?
Contact us as soon as possible with your order details and relevant photos so our team can review the issue and assist you.
8. How can I contact MiniBerry?
You can reach us through the contact details provided on our website.